Privacy Policy

1. Introduction

TechTrapture Private Limited ("TechTrapture", "we", "us", or "our"), a company incorporated under the laws of India with its registered office at S-202, SPOT 18 MALL, Pune, Maharashtra, India – 411017, is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techtrapture.com or use our services.

2. Information We Collect

2.1 Personal Information

We only collect personal information that you voluntarily provide to us through any form on our website, such as the Contact Us form, Inquiry form, Blog Subscription, Course Enrolment, or any other submission. We do not collect any data unless you explicitly submit it. This may include:

• Full name — when you submit the Contact Us or Inquiry form
• Email address — when you submit the Contact Us form, Inquiry form, subscribe to blog updates, or enrol in a course
• Phone number, company name, or job title — only if you voluntarily provide them in your inquiry or message
• Billing and payment information — processed securely via Razorpay when you purchase a course (we do not store your card details)
• Any other information you choose to share with us through forms, emails, or direct communication

In short: We only collect what you provide to us. If you don't submit it, we don't have it. We never purchase data from third parties or collect information without your knowledge.

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring URL and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To respond to your enquiries and contact form submissions
• To send you blog update notifications (if you subscribe)
• To process course enrolments and payments
• To improve our website, products, and services
• To send administrative information, such as updates and security alerts
• To comply with legal obligations

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality and authentication.
• Analytics Cookies: Help us understand website usage via Google Analytics.
• Preference Cookies: Remember your settings and preferences.

You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data with:

• Service Providers: Google Cloud Platform (hosting), Firebase (authentication), Razorpay (payments), and email service providers — all bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication via Firebase, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 2 years. Blog subscription data is retained until you unsubscribe.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Unsubscribe from marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at legal@techtrapture.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, contact us: